Privacy Policy
Last updated: September 27, 2026
Stockpot ("we", "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to your use of the Stockpot platform.
1. Information We Collect
We collect information you provide and information generated as you use the Service:
- Account information: name, email address, restaurant name, and role.
- Business data: invoices, supplier details, recipes, inventory levels, purchase orders, and sales records you enter or upload.
- Usage data: log data, device and browser information, and how you interact with the Service.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Extract and process invoice data, including via AI-assisted extraction
- Calculate food costs, track pricing, and generate analytics for you
- Communicate with you about your account, security, and product updates
- Protect against fraud and ensure the security of the platform
3. AI Processing
When you use the Service's AI features, the content involved is processed by a third-party AI provider solely to provide that feature. This covers invoices you upload for automated extraction, menus and supplier catalogues you import, your ingredient names and dish descriptions used to match invoice lines and suggest recipe ingredients, and messages you send to the in-app help assistant. This data is used to populate your records or answer your question and is not used to train third-party models.
4. How We Share Information
We do not sell your personal information. We share data only with:
- Service providers: infrastructure, storage, payment, and AI-extraction vendors who process data on our behalf under confidentiality obligations. The current list, and what each receives, is on our Security page.
- Legal requirements: when required to comply with law or protect our rights.
- Business transfers: in connection with a merger, acquisition, or sale of assets.
5. Data Security
We use industry-standard safeguards, including encryption in transit and row-level access controls, to protect your data. Each restaurant's data is isolated so that users can only access records belonging to their own organization. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. Our Security page describes these safeguards in more detail.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time, subject to legal retention obligations.
7. Your Rights
Depending on your location, you may have the right to access, correct, export, or delete your personal information. To exercise these rights, contact us at the address below.
8. Cookies
We use cookies and local storage to keep you signed in and remember your preferences (such as currency and alert thresholds). You can control cookies through your browser settings, though some features may not function without them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes and update the "Last updated" date above.
10. Contact
Questions about this policy can be sent to privacy@stockpothq.com.